NorthCare Hospital Eliminated $42K in Monthly Agency Spend by Unlocking Their Internal Float Pool
Operational Bottlenecks
NorthCare operated in severe departmental silos. If the ER was short-staffed, they would call an external nursing agency, even if the med-surg unit had three cross-trained nurses who were willing to pick up extra shifts.
There was no centralized visibility. Managers couldn't see the availability of staff outside their immediate reporting structure, leading to artificial staffing shortages and bloated external spend.
The Transformation
- ✕Departmental silos restricted staff movement
- ✕$60K+ monthly spend on external agencies
- ✕Managers unaware of available cross-trained staff
- Unified internal shift marketplace
- Agency spend reduced to under $18K monthly
- Staff empowered to control their earning potential
Why StaffSchedule.io?
NorthCare needed a platform with a unified 'Open Shift Marketplace'. StaffSchedule.io allowed them to post a shift and broadcast it instantly to any qualified employee across the entire campus, regardless of their home department.
See how NorthCare Hospital uses the platform
A visual look into their customized dashboard and mobile app experience.
Measurable Business Impact
Within the first 60 days, NorthCare saw a massive cultural shift. Staff loved the autonomy of picking up extra shifts via an app rather than waiting for a desperate phone call.
Financially, the impact was staggering. By prioritizing internal staff at overtime rates rather than paying 3x premiums to external agencies, the hospital saved $42,000 a month in operational costs.
"We had the talent in the building the whole time. We just didn't have the technology to connect the right nurse with the right open shift. StaffSchedule changed that overnight."
Implementation Timeline
Configured cross-department tagging to ensure nurses could only see shifts they were clinically cleared for.
Launched the mobile app with a marketing campaign internally: 'Pick up shifts, get paid faster.'
First weekend utilizing only the internal float pool for gap-filling. Achieved 100% fill rate.
Officially reduced agency standing orders by 80%.
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